For Furniture/Lighting/Mattress/Appliances categories, Returns will be accepted only if the product is defective, damaged, incomplete set or not same as described on the website. Kindly inform us of any issue by either sending an email to firstname.lastname@example.org or calling us at +91 98-273-92-273 (10 AM - 7 PM) within 48 hours of delivery of the product. Replacement is subject to availability of stock. If the product is out of stock, you will receive a full refund, no questions asked.
For any short-shipment / missing parts / faulty parts, the particular part would be replaced as soon as possible.
Please send photographs of the items to email@example.com to ascertain the reason for return.
Please return the package in the original packing including price tags, labels, original packing, freebies and accessories On certain items like appliances & electronics, Brand’s warranty may supersede HomeSaaz Returns Policy.
Once a return request is authorized from our end, refund will be processed within 7-10 business days of receipt of the returned product, provided goods are received in an acceptable condition. The mode of refund will be the same as the mode of payment chosen when placing the order. Please refer to Cancellations and Returns FAQs for more details.